The Chinese had a couple of questions to Apple after it became clear that Face ID works in this country is not as reliable as Craig Federigi claimed at the presentation.
According to Apple, this is an extremely rare case, which should not be oriented. However, Chinese users are concerned, since this is not the first situation when the iPhone X confuses the Chinese. Apple launched an investigation after the report was received – and another interesting story emerged.
A few days ago, a woman was able to unlock her colleague’s smartphone. She, of course, took it to the Apple Store to report the problem. Employees said that the case in the faulty module TrueDepth and offered a replacement. It would seem that the problem is solved – but not everything is so simple.
The colleague was able to unlock the second, a new iPhone. They again went to the Apple Store – and found that a woman can unlock just about any iPhone X in the store. And this despite the fact that they were significantly different hair and facial features. That’s why on the Chinese Internet, Apple began to blame for racism. Most likely, this is a software error that will be closed in one of the nearest iOS updates.