HP started global recall of batteries for laptops

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HP started global recall of batteries for laptops

HP announced the launch of a global recall of batteries and replacement of a number of branded laptops. The reason for this was the problem with overheating, which could potentially lead to a fire and injury to users. The promotion is completely voluntary, but the manufacturer strongly recommends replacing the battery. Under the cut – a list of devices in the risk zone.

HP

 

List of HP laptops with global recall of batteries subject to overheating:

  • HP Probook 640 G2;
  • HP ProBook 640 G3;
  • HP ProBook 645 G2;
  • HP ProBook 645 G3;
  • HP ProBook 650 G2;
  • HP ProBook 650 G3;
  • HP ProBook 655 G2;
  • HP ProBook 655 G3;
  • HP ZBook 17 G3;
  • HP ZBook 17 G4;
  • HP x360 310 G2;
  • HP Pavilion x360;
  • HP ENVY m6;
  • HP Notebook PC.

In some of these models, the batteries are built-in, so HP will replace the batteries in the original service centers for free. In addition, the company released an update to the BIOS, which takes the battery into a special mode so that the laptop can be safely used without a battery, by connecting it to the power adapter.

HP has also released the HP Battery Program Validation Utility that will check if the battery in your notebook computer is affected. Download it here.

Learn more about this recall here.

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3 COMMENTS

  1. kuddos to HP! I swear this plan they has for the replacement of batteries/ it will definetly earn them more fans and customers. Thanks for the info boss

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